Knowledge Base & Documentation
Search guides, technical tutorials, and step-by-step instructions for managing your servers, domains, databases, and hosting accounts.
Browse Knowledge Categories
Explore articles organized by product and service areas.
Your Twerple Account
Using your Twerple client area: orders, services, domains, invoices, payments, support and account security.
Getting Started with HostPanel
Signing in, finding your way around HostPanel and understanding your plan.
Domains & DNS
Pointing your domain to Twerple, DNS records, subdomains and redirects.
SSL & Security
Free and paid SSL certificates, HTTPS, the firewall and keeping your account safe.
Mailboxes, mail app settings, webmail, forwarders and delivery problems.
Files, FTP & SSH
The File Manager, uploading your website, FTP, SFTP and disk space.
Databases
MySQL databases, connection details, phpMyAdmin, imports and exports.
Websites, PHP & Performance
PHP versions and settings, caching, cron jobs, maintenance mode and common errors.
WordPress
Installing, securing, updating, speeding up and backing up WordPress.
Backups & Restores
How your website is backed up and how to restore files, databases and email.
Reseller Hosting
Plans, customer accounts and day-to-day work for Twerple resellers.
Frequently Read Tutorials
Adding contacts to your account
Send invoices, ticket replies and service emails to a colleague, accountant or developer as well as to you.
Installing WordPress
Install WordPress on your domain in a few minutes with the WP Toolkit, database included.
Securing WordPress with one click
Run the WP Toolkit security checks and fix weak spots in your WordPress site.
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