Creating a hosting account for a customer

Each customer gets their own hosting account with its own HostPanel login. They only ever see their own websites, email and files.

Creating the account

1. Sign in to HostPanel and go to Users → Add User.
2. Fill in the account details:
   • Username: lower-case letters, numbers and underscores, up to 32 characters. Your customer signs in with it.
   • Email: your customer's email address.
   • Password: it must contain upper and lower case letters, a number and a special character. Write it down now; you will need to send it to your customer.
   • Full Name: optional.
3. Under IP Addresses, select the IP address to use.
4. Under Service Plan, choose the plan. A summary of its limits and features is shown.
5. Check the Remaining Resources box. If the plan does not fit in what you have left, the conflicts are listed and the account cannot be created until you choose a smaller plan or free up resources.
6. Create the account.

You return to the users list, where a message confirms the account was created.

Next steps

1. Add the customer's website.
2. Send the customer their details.