Setting up an out-of-office reply

An autoresponder sends an automatic reply to everyone who emails you, for example while you are on holiday.

Setting it up

1. Sign in to HostPanel and go to Email → Autoresponders.
2. Create a new autoresponder and choose the email account it belongs to.
3. Enter the subject and the message. You can write plain text or HTML.
4. Set how often the same person receives the reply. With one day, someone who emails you five times in a day gets one reply.
5. Leave the options to skip spam and mailing lists switched on, so you do not reply to junk or newsletters.
6. Save.

Turning it off when you are back

Click the status badge next to the autoresponder to pause it. Your message is kept, so you can switch it on again next time with one click. To remove it completely, use Delete.

A good out-of-office message

Subject: Out of office until Monday 14 October

Thank you for your email. I am away until Monday 14 October
with limited access to email. For anything urgent, please
contact support@example.com.