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Creating a subdomain

1 min read • Updated 2 weeks ago • Domains & DNS

Set up shop.example.com or blog.example.com as a separate website with its own folder and SSL.


A subdomain is an address in front of your domain, such as shop.example.com or blog.example.com. It can be a separate website with its own files, or it can send visitors somewhere else.

Creating it

  1. Sign in to HostPanel and go to Domains → Subdomains.
  2. Select your domain on the left and click Create Subdomain.
  3. In Name, enter only the first part, for example shop. The domain is added for you.
  4. Leave Document Root as suggested unless you want the subdomain to use a different folder. The full path is shown as you type.
  5. Leave PHP Version on Inherit from domain, or choose a different version for this subdomain.
  6. Keep SSL / HTTPS switched on.
  7. If the subdomain should simply send visitors to another address, enter it in Redirect URL.
  8. Save.

You can also add subdomains from the Domains tab of your hosting in the client area.

DNS for the subdomain

If your domain uses Twerple's nameservers, check Domains → DNS Zones for a record with the subdomain's name; add an A record pointing to your server's IP address if there is none. If your DNS is managed elsewhere, add that A record at your DNS provider.

SSL for subdomains

The SSL column shows the certificate status:

  • Inherited (parent): the subdomain is covered by your domain's certificate. Nothing to do.
  • Let's Encrypt: the subdomain has its own free certificate, which renews automatically.
  • Self-Signed: a free certificate could not be issued yet, usually because the DNS is not pointing to us. Fix the DNS, then click the retry button.
  • HTTP: SSL is switched off for this subdomain.
Deleting a subdomain also deletes its files. Download anything you want to keep first.

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