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Managing your hosting from the client area

1 min read • Updated 2 weeks ago • Your Twerple Account

What the service page shows and where to find your quick tools, Open HostPanel, webmail and invoices.


Open Websites to see your hosting plans. You can search by domain or plan. Click Manage to open a plan’s service page.

At the top

  • Visit Site opens your website in a new tab.
  • Upgrade moves you to another plan. See Upgrading or downgrading a plan.
  • Get Support opens a ticket about this service.

Next to them you see the Next Due Date, the Recurring Amount and the Status.

Service details and access

Service Details shows your plan, billing cycle, registration date, server and IP address. Domains lists the domains on the plan, with the primary domain marked. Access Info shows your user name and service ID. Quote the service ID when you contact us about this plan.

Service tools and HostPanel

The Service Tools section has quick tools for files, email, databases, FTP, domains, DNS, cron jobs and backups, plus the Open HostPanel button, which signs you straight in to HostPanel. See Client area or HostPanel: where to manage what.

Quick actions

  • Invoices: the invoices for this service;
  • Open Ticket: ask us for help with this service;
  • Knowledge Base: help articles;
  • Webmail: read your email in the browser;
  • Cancel Service: see Cancelling a service.

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