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Forwarding email to another address

1 min read • Updated 2 weeks ago • Email

Send email that arrives at one address to one or more other addresses, with or without a mailbox.


A forwarder sends every message that arrives at one address on to other addresses. For example, info@example.com can go to three people's personal mailboxes, without a mailbox of its own.

Creating a forwarder

  1. Sign in to HostPanel and go to Email → Forwarders.
  2. Start a new forwarder and enter the address to forward: the user name and the domain.
  3. Add the addresses to forward to, one per row. You can add as many as you need.
  4. Choose your delivery preference and save.

Managing forwarders

  • Use the status switch to pause a forwarder without deleting it.
  • Use edit to change where it forwards to.
  • To change the address being forwarded, delete the forwarder and create a new one.

Things to watch out for

  • Loops: never forward two addresses to each other. The messages bounce back and forth and are lost.
  • Forwarding to Gmail, Outlook.com or Yahoo: these services sometimes treat forwarded mail as spam, especially when the original sender has strict security settings. For important mail, use a mailbox and add it to your mail app instead.
  • One forwarder per address: each address can have only one forwarder, but it can send to many destinations.

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