Check whether a problem is on our side, and read our news and maintenance notices.
Platform status
Before you open a ticket about an outage, check the Platform Status page. Open it from the status icon at the top of the client area, or go straight to Platform Status.
The page shows the current state of each service, its uptime, and any incidents from the last 30 days.
| Status | What it means |
|---|---|
| All Systems Operational | Everything is working normally. |
| Some Systems Degraded | Something is slower than usual or partly affected. |
| Service Outage | A service is down. We are working on it. |
| Scheduled Maintenance | Planned work. We announce it in advance. |
Each incident shows its progress: Investigating, Identified, Monitoring and finally Resolved. If an incident is already listed, you do not need to open a ticket about it; we update the page as we go. If your problem is not listed, open a ticket.
Announcements
Our announcements cover new features, planned maintenance and important changes to our services. You will find them in the news section of your client area, and we email the important ones to you.