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Updating your profile, currency and email preferences

1 min read • Updated 2 weeks ago • Your Twerple Account

Change your name, email address, phone number, photo, currency and the emails you receive, or close your account.


Open Settings, or click your name and choose Account Settings.

Profile information

Here you can change your first and last name, email address, phone number and currency. Click Change Photo to add a profile picture (JPG, GIF, PNG or WEBP, up to 2 MB). Click Save Changes when you are done.

The email address is the one you sign in with and the one we send invoices and ticket replies to, so keep it up to date.

Notifications and marketing

OptionWhat it covers
Product Updates & NewsletterA monthly round-up of new features, improvements and tips. Optional.
Security & Account AlertsNew sign-ins, password changes and security warnings. We recommend leaving this on.
Billing & Invoice NotificationsReceipts, payment confirmations and renewal reminders. These are always sent.
SMS NotificationsText messages about invoices and support tickets, where available.

Billing address

The address on your invoices is set under Account Billing. See Billing details and payment methods.

Closing your account

Under Close Account, click the button, tell us why you are leaving if you like, and click Request Closure. We email you a link to confirm, and nothing happens until you click it.

Before you close your account, download any website files, databases and email you want to keep, and move any domains you want to keep to another provider. If you change your mind afterwards, contact support.

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